Frequently Asked Questions

No.

All payments are made by bank transfer (BACS). Payments are to be paid in full by the due date invoiced.

We will be equipped with everything that is needed.

No, but we will need access to the property.

At OCC Ltd we take pride in our work and offer a 100% satisfaction guarantee on all our bookings, leaving you confident that you have chosen the right cleaning company. In the unlikely event that you are not happy with the cleaning if you notify us within 24 hours, we will go back to rectify the issue at no extra cost to yourself.

This depends on how many hours of cleaning are required. This will vary depending on the size and condition of the property. Call us today for a free quotation.